Member Resources
Many of our member resources, such as the member handbook and forms, can be found on our secure portal. Click Login to create an account and access a wide array of resources!
Member Handbook
Reference Materials
- Coverage Information - Quick Tips
- Doctor's Office Visit Checklist - Use this checklist to get prepared for your next doctor's appointment.
- Preventive Services Guide
- Quality Improvement (QI) Program
- Referral and Authorization Information
- Statement of Non-Discrimination
- Where To Go For Care
Forms
- Authorization to Disclose Health Information Form
- Grievance and Appeals Form
- Member Reimbursement Medical Claim Form - Used to submit a paid claim for Out of Country emergency services received from an out-of-network international provider.
- Prescription Claim Reimbursement Form
- Transplant Reimbursement Form